Privacy Policy

Privacy Policy

Introduction

Welcome to https://concrete-contractors-for-concrete-sealing-and-maintenance.livebursts.com (hereafter referred to as ‘Concrete Contractors’ or ‘we’). We prioritize your privacy and are committed to protecting your personal data. This Privacy Policy details our practices related to the collection, use, and disclosure of information from users visiting our website, utilizing our applications, or engaging with our services.

Scope

This policy encompasses all aspects of our online presence, including but not limited to:

  1. Our official website located at https://concrete-contractors-for-concrete-sealing-and-maintenance.livebursts.com.
  2. Any mobile applications or software provided by us.
  3. Online services and tools offered through our platform.
  4. All linked websites, applications, or services within our ecosystem.

Please note that this policy does not extend to third-party platforms or external services accessed through links on our site, as these entities have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy guides our interactions with users when:

  1. You sign up and use our applications or services as an authorized user.
  2. You visit any of our websites that reference this Privacy Statement.
  3. You subscribe to receive communications from us, such as newsletters, promotional emails, phone calls, or text messages (SMS).

Personal Data Collection

Concrete Contractors collects various categories of personal data, including but not limited to:

  1. Account Information: Details related to your user account creation and management.
  2. Payment Information: Credit card details and billing addresses for processing transactions.
  3. Financial Information: Banking information for direct payments or financial records required for service provision.
  4. Purchase Information: Data about products or services you buy from us, including quantities and transaction dates.
  5. Mobile Device Identifiers: Unique identifiers associated with your mobile device, such as IP addresses and mobile phone numbers.
  6. Location Data: Geographic coordinates and location-based services data used for service customization and delivery optimization.
  7. Feedback: Comments, reviews, and ratings you provide to improve our services.
  8. Social Media Information: User profiles and interactions shared when you engage with us on social media platforms.
  9. Product Information: Details about products you interact with or purchase from our e-commerce platform.

We gather this data through various methods, including direct user input, automated tracking technologies, and information received from third parties.

Cookies

We employ cookies to enhance your browsing experience and for analytical purposes:

  1. Strictly Necessary Cookies: These are essential for the basic functionality of our website, ensuring secure access and navigation.
  2. Preference Cookies: Used to remember user preferences, such as language settings or display options.
  3. Analytics Cookies: Enable us to track site usage, analyze user behavior, and improve our online services.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are set on their device.

Retention and Deletion

Concrete Contractors retains personal data for the duration required by applicable laws and for legitimate business purposes. Once data is no longer needed for these purposes, we securely delete or anonymize it from our systems.

Security Measures

We take robust measures to safeguard your personal data:

  1. Implementing industry-standard encryption protocols for secure data transmission.
  2. Engaging reputable third-party processing partners who adhere to strict security standards.
  3. Regularly reviewing and updating our security practices to adapt to evolving threats.

Children’s Privacy

Concrete Contractors does not knowingly collect or solicit personal data from children under the age of 18. We encourage parents and guardians to supervise their child’s online activities and use parental control tools if needed.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

  1. Access: The right to request access to and receive a copy of the personal data we hold about you.
  2. Rectification: The right to ask for corrections or updates if your information is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): The right to request the deletion of your personal data in certain circumstances.
  4. Restriction: The right to limit the processing of your data under specific conditions.
  5. Data Portability: The right to receive a copy of your personal data in a structured, commonly used format and to transfer it to another controller.
  6. Objection: The right to object to the processing of your data for specific purposes, including direct marketing or profiling.
  7. Non-Discrimination: The right to be free from discrimination when exercising any of your data protection rights.
  8. Appeals and Complaints: You can file appeals or complaints with us or relevant data protection authorities if you believe your privacy rights have been infringed upon.

To exercise these rights, please contact our Data Protection Officer at the address provided below.

Changes to Policy

Concrete Contractors reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and we encourage users to review it periodically for the latest information.

Contact Information

For inquiries, requests to unsubscribe from our communications, or questions regarding data privacy, please contact us:

  • Email: contact@concrete-contractors-for-concrete-sealing-and-maintenance.livebursts.com
  • Postal Address: [Provide the physical address]